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Office Pride Commercial Cleaning Services of Austin-San Marcos
Commercial cleaning in Austin, franchise location
This is a franchise location. The cleaning is usually done by an independently owned local franchise business, supported by the brand's regional office. Ask who will clean your building.
About Office Pride Commercial Cleaning Services of Austin-San Marcos
Office Pride Commercial Cleaning Services of Austin-San Marcos is a local franchise location of Office Pride, a national commercial cleaning brand. On Google this location identifies as Latino-owned. Its website lists recurring janitorial service, day porter service, post-construction cleanup, floor care, carpet and window cleaning and disinfection, for offices, medical facilities, industrial sites, schools, retail, churches, government buildings, labs, gyms and banks.
The website addresses many common buyer questions. It says there are no long-term contracts, that crews are background-checked and insured, and that work is checked through regular inspections. It also mentions evening and after-hours cleaning, restocking of paper towels, soap and liners, Green Seal products and a free consultation and walkthrough before quoting.
This location has a 5.0 rating from 12 Google reviews, and 7 of its 10 most recent describe office cleaning. Of those 10, 4 mention communication, 2 reliability and 2 thoroughness, and the same crew and fixing a problem each come up once. Ask who the local owner is and how your account will be supervised.
Services and facilities
As listed on the contractor's website.
Services
- Recurring janitorial
- Post-construction cleaning
- Floor care (strip, wax, burnish)
- Carpet cleaning
- Window cleaning
- Disinfection
- Day porter
Facilities
- Offices
- Medical & healthcare
- Industrial & warehouse
- Schools
- Retail
- Churches
- Government
- Labs & cleanrooms
- Gyms
- Banks
What recent reviewers mention
From the 10 most recent Google reviews with text. We count themes; we don't quote reviews.
- 4 of 10 reviewscommunication
- 2 of 10 reviewsreliability
- 2 of 10 reviewsthoroughness
- 1 of 10 reviewsthe same crew
- 1 of 10 reviewsfixing problems
The owner replied to 100% of the recent reviews. Most recent review: October 2023.
Public records and ownership
- Identifies as latino-owned Stated on website
Data checked October 2026. Is something wrong or out of date? Tell us.
Buyer's checklist
12 answers we found for Office Pride Commercial Cleaning Services of Austin-San Marcos. Everything marked "Ask them" still needs an answer in writing before you sign.
Where each fact comes from:Public recordStated on websiteGoogle reviews
Facility fit and experience
- Free walkthrough before quotingStated on website
- Ask them:Can you provide references from comparable clients, including a long-term client?
Scope and cleaning standards
- Evening / after-hours cleaningStated on website
- Restocks paper, soap and linersStated on website
- Ask them:Can you provide a written checklist of tasks per visit, weekly and monthly?
- Ask them:What is excluded or priced separately (carpet extraction, floor refinishing, windows)?
Reliability and staffing
- Green Seal certified products or certificationStated on website
- Same crew each visit (1 of 10 recent reviews)Google reviews
- Reliability (2 of 10 recent reviews)Google reviews
- Ask them:Will we have the same team, and who supervises them?
- Ask them:Who covers sickness, vacations and turnover?
- Ask them:If a visit is missed, when will you notify us and restore service?
Quality control and communication
- Regular supervisor inspectionsStated on website
- Communication (4 of 10 recent reviews)Google reviews
- Fixes reported problems (1 of 10 recent reviews)Google reviews
- Ask them:Who is our main contact, and how do we reach someone after hours?
- Ask them:What response and correction times will you commit to in writing?
Insurance, security and accountability
- Background-checked staffStated on website
- InsuredStated on website
- Ask them:Can you provide current certificates for general liability and workers' compensation?
- Ask them:What screening is done before staff get access to our building?
- Ask them:How are keys, access codes and alarms handled?
Pricing and contract terms
- No long-term contract requiredStated on website
- Ask them:What is the total recurring price, and what triggers extra charges?
- Ask them:How long is the rate fixed, and how much notice is given for increases?
- Ask them:What is the contract term, does it renew automatically, and what are the cancellation terms?
Startup and transition
- Ask them:When can you start, and who manages onboarding?
- Ask them:Can we agree on a trial period and an early review date?