Home / Houston, Texas / Empire, Inc. - Commercial Janitorial Cleaning Services
Empire, Inc. - Commercial Janitorial Cleaning Services
Commercial cleaning in Houston
About Empire, Inc. - Commercial Janitorial Cleaning Services
Empire, Inc. is an independent commercial janitorial company serving Houston, Pasadena, South Houston, Deer Park and Pearland. Its website lists recurring janitorial service, day porter service, post-construction cleanup, floor care, carpet and window cleaning and disinfection. Facility types named include offices, medical facilities, industrial sites, schools, retail, churches, government buildings, labs, gyms, car dealerships and banks.
The website says Empire is licensed, bonded and insured, offers 24/7 cleaning service and support with a 24-hour contact line, and runs regular supervisor inspections. It also mentions restocking paper towels, soap and liners, a free site walkthrough and evaluation before quoting, and a satisfaction guarantee on every job. The website describes the business as family-owned and operated.
Empire has a 5.0 rating from 10 Google reviews. Of the 8 most recent, 4 mention thoroughness, 4 communication and 2 reliability, and 2 describe long-term client relationships. Ask for an example inspection report and confirm the visit schedule that your quote includes.
Services and facilities
As listed on the contractor's website.
Services
- Recurring janitorial
- Post-construction cleaning
- Floor care (strip, wax, burnish)
- Carpet cleaning
- Window cleaning
- Disinfection
- Day porter
Facilities
- Offices
- Medical & healthcare
- Industrial & warehouse
- Schools
- Retail
- Churches
- Government
- Labs & cleanrooms
- Gyms
- Car dealerships
- Banks
What recent reviewers mention
From the 8 most recent Google reviews with text. We count themes; we don't quote reviews.
- 4 of 8 reviewsthoroughness
- 4 of 8 reviewscommunication
- 2 of 8 reviewsreliability
- 2 of 8 reviewslong-term clients
- 1 of 8 reviewsgood value
The owner replied to 60% of the recent reviews. Most recent review: February 2025.
Areas served
Cities with their own page on the contractor's website.
Pasadena, Deer Park, Pearland
Data checked October 2026. Is something wrong or out of date? Tell us.
Buyer's checklist
11 answers we found for Empire, Inc. - Commercial Janitorial Cleaning Services. Everything marked "Ask them" still needs an answer in writing before you sign.
Where each fact comes from:Public recordStated on websiteGoogle reviews
Facility fit and experience
- Free walkthrough before quotingStated on website
- Long-term clients (2 of 8 recent reviews)Google reviews
- Ask them:Can you provide references from comparable clients, including a long-term client?
Scope and cleaning standards
- Evening / after-hours cleaningStated on website
- Restocks paper, soap and linersStated on website
- Ask them:Can you provide a written checklist of tasks per visit, weekly and monthly?
- Ask them:What is excluded or priced separately (carpet extraction, floor refinishing, windows)?
Reliability and staffing
- Reliability (2 of 8 recent reviews)Google reviews
- Ask them:Will we have the same team, and who supervises them?
- Ask them:Who covers sickness, vacations and turnover?
- Ask them:If a visit is missed, when will you notify us and restore service?
Quality control and communication
- Satisfaction or re-clean guaranteeStated on website
- After-hours contact lineStated on website
- Regular supervisor inspectionsStated on website
- Communication (4 of 8 recent reviews)Google reviews
- Ask them:Who is our main contact, and how do we reach someone after hours?
- Ask them:What response and correction times will you commit to in writing?
Insurance, security and accountability
- InsuredStated on website
- BondedStated on website
- Ask them:Can you provide current certificates for general liability and workers' compensation?
- Ask them:What screening is done before staff get access to our building?
- Ask them:How are keys, access codes and alarms handled?
Pricing and contract terms
- Ask them:What is the total recurring price, and what triggers extra charges?
- Ask them:How long is the rate fixed, and how much notice is given for increases?
- Ask them:What is the contract term, does it renew automatically, and what are the cancellation terms?
Startup and transition
- Ask them:When can you start, and who manages onboarding?
- Ask them:Can we agree on a trial period and an early review date?