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CTX Facility Services
Commercial cleaning in Austin, also cleans homes
About CTX Facility Services
CTX Facility Services is an independent company in Austin that combines commercial cleaning with property maintenance. According to its Google description, it serves businesses, property managers and homeowners in Austin and surrounding areas, with janitorial services and a full range of property maintenance. Its website lists recurring janitorial service, floor care and carpet and window cleaning, for offices, medical facilities, schools, retail, restaurants, churches, government buildings, apartment and HOA properties, gyms and banks.
The website says there is no long-term contract, offers evening and after-hours cleaning and a free walkthrough before quoting, and backs work with a satisfaction or re-clean guarantee.
CTX has a 5.0 rating from 6 Google reviews. Of those 6, 3 mention thoroughness, 3 communication and 3 good value, and one mentions reliability. Most of those reviews describe home or residential property work, so commercial buyers should ask for business references. If you also need building maintenance, ask whether it can be included in the same agreement.
Services and facilities
As listed on the contractor's website.
Services
- Recurring janitorial
- Floor care (strip, wax, burnish)
- Carpet cleaning
- Window cleaning
Facilities
- Offices
- Medical & healthcare
- Schools
- Retail
- Restaurants & kitchens
- Churches
- Government
- Apartments & HOAs
- Gyms
- Banks
What recent reviewers mention
From the 6 most recent Google reviews with text. We count themes; we don't quote reviews.
- 3 of 6 reviewsthoroughness
- 3 of 6 reviewscommunication
- 3 of 6 reviewsgood value
- 1 of 6 reviewsreliability
The owner replied to 67% of the recent reviews. Most recent review: January 2026.
Data checked October 2026. Is something wrong or out of date? Tell us.
Buyer's checklist
6 answers we found for CTX Facility Services. Everything marked "Ask them" still needs an answer in writing before you sign.
Where each fact comes from:Public recordStated on websiteGoogle reviews
Facility fit and experience
- Free walkthrough before quotingStated on website
- Ask them:Can you provide references from comparable clients, including a long-term client?
Scope and cleaning standards
- Evening / after-hours cleaningStated on website
- Ask them:Can you provide a written checklist of tasks per visit, weekly and monthly?
- Ask them:What is excluded or priced separately (carpet extraction, floor refinishing, windows)?
- Ask them:Who supplies and restocks paper products, soap and liners?
Reliability and staffing
- Reliability (1 of 6 recent reviews)Google reviews
- Ask them:Will we have the same team, and who supervises them?
- Ask them:Who covers sickness, vacations and turnover?
- Ask them:If a visit is missed, when will you notify us and restore service?
Quality control and communication
- Satisfaction or re-clean guaranteeStated on website
- Communication (3 of 6 recent reviews)Google reviews
- Ask them:Who inspects the work, how often, and can we see an example report?
- Ask them:Who is our main contact, and how do we reach someone after hours?
- Ask them:What response and correction times will you commit to in writing?
Insurance, security and accountability
- Ask them:Can you provide current certificates for general liability and workers' compensation?
- Ask them:What screening is done before staff get access to our building?
- Ask them:How are keys, access codes and alarms handled?
Pricing and contract terms
- No long-term contract requiredStated on website
- Ask them:What is the total recurring price, and what triggers extra charges?
- Ask them:How long is the rate fixed, and how much notice is given for increases?
- Ask them:What is the contract term, does it renew automatically, and what are the cancellation terms?
Startup and transition
- Ask them:When can you start, and who manages onboarding?
- Ask them:Can we agree on a trial period and an early review date?